Product: Lean Library Futures
• Product Features: Library Service Workflow Integrations
• Themes: Content Integration, User Centricity, Special Collections, Patron Discovery, Increasing Usage
Bringing curated content to patrons at the point of need: Driving usage for library resources.
How Lean Library has worked with the Media and Information Centre of Zurich University of the Arts to:
• Deploy library-subscribed resources into patron workflows at the point of need
• Raise online visibility of unique and distinct special collections
• Support user-centric strategy and increase interaction with desired content.
“With Lean Library Futures we hope to increase awareness among university members of the many great resources they have access to thanks to us, the library. Additionally, with the inclusion of services, such as Lean Library Futures, we are also reassuring members that we are looking at new tools and keeping up with the latest technology.”
What is Lean Library Futures?
A premium service that helps libraries bring their services and content into their patron’s workflow, driving usage and putting the library at the center of the student and researcher experience.
• Consists of a browser plug-in for patrons, configured by an easy-to-use dashboard for librarians.
• 6 main elements:
1. Library service and content workflow integrations
2. The Workflow Librarian patron sidebar
3. Patron Insights qualitative feedback
4. Library Trustmark
5. Patron Workflow Manager
6. Access solution
The Challenge
• Zurich University of the Arts invested in the Very Short Introductions collection by Oxford University Press which offers concise and original introductions to a wide range of subjects.
• Students are often unsure what materials to begin their studies with or source more advanced resources too early in their studies without understanding the basics.
• Students were unaware of the Very Short Introductions collection, so the library needed to promote it to patrons at the point of need.
“Often Wikipedia is the starting point for basic research. By linking to the Very Short Introductions, we can inform our students and other members of the university of additional valuable information the library licenses, and which patrons might not be aware of.”
The Solution
Zurich University of the Arts used Lean Library Futures to:
• Enhance their user-centred strategy.
• Drive usage and access to their curated and bespoke collection without leaving their workflow.
• Support their user-centric strategy by ensuring that patrons find the correct content at the point of need.
“We are looking to familiarize university members with the useful Very Short Introduction series through the integration on Wikipedia, so they remember them later when they are engaged in research outside of Wikipedia.”
Access content directly.
Figure 3: Once a link is clicked, a new tab with the desired content is opened. This ensures that patrons find easy access to the curated content.
Find out more about Lean Library.
If you’d like to hear more or receive a product demo, get in touch.
